Terms of Service

Hangout.fm

Terms of Service

Effective date: 16 July 2026 | Last updated: 16 July 2026

Turntable Labs, Inc. ("Turntable Labs," "TTFM," "we," "us," or "our") provides the hangout.fm service ("Service") through the website at hangout.fm ("Site"), our mobile applications, and related services (collectively, the "Service(s)"), subject to these Terms of Service ("Terms").

By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Notice (available at hangout.fm/privacy), which is incorporated by reference. If you do not agree, please do not use the Service.

Service availability. The Service is offered only within the United States. We do not intentionally offer or make the Service available to residents of the European Union, the United Kingdom, or any other jurisdiction outside the United States. Access from outside the United States is technically restricted, and users outside the United States are not authorized to use the Service.

Arbitration notice. These Terms contain an arbitration agreement and class-action waiver that affect your legal rights. Please review Section 15 carefully.

1. The Service

1.1 Description. hangout.fm is a social music-listening platform. Users create or join real-time "hangouts" (rooms) in which designated users ("DJs") play music from their connected third-party music service accounts (Spotify Premium, Apple Music, SoundCloud) while other users listen in synchronized playback and interact through text chat and reactions.

1.2 Third-party music services. To use the Service, you must connect at least one account with a supported third-party music service. Your use of Spotify, Apple Music, SoundCloud, or any other third-party service is governed by that service's own terms. We are not responsible for the availability or content of third-party services.

1.3 Free and paid tiers. The Service offers a free preview experience and a paid subscription. Feature availability differs between tiers, as described on the Service's pricing page and in Section 6.

1.4 Service changes. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or to any third party for any such change.

2. Eligibility

2.1 Age. You must be at least 13 years old to use the Service. If you are 13 to 17 years old, you may use the Service only with the consent and supervision of a parent or legal guardian.

2.2 Territory. You must be located in the United States to use the Service. If we discover that you are located outside the United States, we may terminate your account.

2.3 Not sanctioned. You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

3. Your account

3.1 Registration. To access certain features, you must register for an account. You agree to provide accurate, current, and complete information and to keep that information updated.

3.2 Account security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to (a) immediately notify us of any unauthorized use of your account or any other breach of security, and (b) sign out at the end of each session on shared devices. We are not liable for any loss or damage arising from your failure to comply with this Section.

3.3 One account per person. You may maintain only one active account per person, unless we expressly authorize otherwise.

4. Acceptable use

You agree not to use the Service to:

Upload, transmit, or otherwise provide content that (a) infringes any intellectual property or other proprietary right, (b) you do not have a legal right to provide, (c) contains viruses or malicious code, (d) creates a privacy or security risk to any person, (e) constitutes unsolicited advertising, spam, or solicitation, (f) is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable, or (g) in our judgment is objectionable or exposes us or our users to harm or liability.
Interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements or policies of connected networks.
Violate any applicable local, state, federal, or international law or regulation.
Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
Solicit personal information from anyone under the age of 18.
Harvest, collect, or scrape email addresses, contact information, or other user information from the Service.
Advertise, offer, or sell any goods or services for commercial purposes not specifically authorized by us.
Further or promote any criminal activity, or provide instructional information about illegal activities.
Access or attempt to access materials or information through any means not intentionally made available through the Service.
Circumvent any access controls or geographic restrictions (including our United States-only availability).

We may investigate and take appropriate legal action against anyone who, in our sole discretion, violates this Section — including removing content, suspending or terminating accounts, and reporting to law enforcement.

5. User content

5.1 Your content. "User Content" means any content you upload, post, transmit, publish, or display through the Service — including chat messages, hangout names, profile information, avatars, and any music playback selections that you contribute.

5.2 Your representations. You represent and warrant that (a) you own or have the necessary rights to your User Content, including any intellectual property or publicity rights, and (b) your User Content, and our use of it as permitted here, does not violate applicable law or the rights of any third party.

5.3 License to us. You grant Turntable Labs and its affiliates a nonexclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify, and otherwise use your User Content in connection with the operation of the Service, or the promotion, advertising, or marketing thereof, in any form or medium.

5.4 Responsibility for your content. You are solely responsible for your User Content. We are not responsible for User Content nor do we endorse any opinions in it. We may (but are not required to) monitor, review, edit, remove, or disable access to any User Content for any reason, including if we believe it violates these Terms.

5.5 Feedback. If you provide us with feedback, suggestions, or ideas about the Service, you agree that we may use them without any obligation to compensate you or keep them confidential.

6. Fees and subscriptions

6.1 Pricing. Paid subscription pricing is displayed on the Service's pricing page. All amounts are in U.S. dollars.

6.2 Payment. By selecting a paid subscription, you authorize us and our payment processor (Stripe) to charge your payment instrument on a recurring basis according to the plan you selected, until you cancel. You represent that you are authorized to use the payment instrument you provide, and that the information you provide is true and accurate.

6.3 Cancellation. You may cancel your subscription at any time through Manage Account → My Plan. Cancellation takes effect at the end of the current billing period; you retain paid features until that date.

6.4 Refunds. Except as required by applicable law, all payments are non-refundable. If you believe you have been charged in error, contact us at help@hangout.fm within 60 days of the charge.

6.5 Price changes. We may change subscription prices. We will provide at least 30 days' notice by email or in-Service notification. Your continued use after the effective date of a price change constitutes acceptance of the new price.

6.6 Taxes. You are responsible for all applicable taxes, other than U.S. taxes based on our net income.

7. Third-party services and integrations

7.1 Music service integrations. The Service integrates with Spotify Premium, Apple Music, and SoundCloud. Your use of those services is subject to their respective terms. We are not responsible for the availability, content, or actions of those services. You are responsible for maintaining an active subscription to each music service you connect (where applicable).

7.2 App distribution. The Service is distributed through the Apple App Store and Google Play. Your use of applications obtained through these channels is subject to the additional terms of the distribution channel. These Terms are between you and Turntable Labs only, not with Apple Inc. or Google LLC.

7.3 Apple-Enabled Software

For any Turntable Labs application obtained through the Apple App Store ("Apple-Enabled Software"), the following additional terms apply:

These Terms are between you and Turntable Labs only, not Apple Inc. ("Apple"). Turntable Labs, not Apple, is solely responsible for the Apple-Enabled Software.
Your license is limited to a non-transferable license to use the Apple-Enabled Software on an Apple-branded product that you own or control, per the Usage Rules in the App Store Terms of Service.
Apple has no obligation to provide maintenance or support.
Apple is not responsible for any product warranties. If the Apple-Enabled Software fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you.
Turntable Labs, not Apple, is responsible for addressing any claims by you or any third party relating to the Apple-Enabled Software or your possession and use of it.
Turntable Labs, not Apple, will be responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim regarding the Apple-Enabled Software.
You represent that (i) you are not in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and (ii) you are not on any U.S. Government prohibited or restricted parties list.
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as they relate to the Apple-Enabled Software.

8. Intellectual property

8.1 Our content. The Service and its content, features, and functionality (excluding User Content and third-party music) are and remain the exclusive property of Turntable Labs and our licensors, protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, revocable license to access and use the Service for personal, non-commercial use only.

8.2 Our marks. "Hangout FM", the Hangout FM logo, "Turntable", and related marks are trademarks of Turntable Labs. You may not use them without our prior written permission.

8.3 Restrictions. You will not (a) modify, copy, frame, scrape, reproduce, distribute, license, lease, sublicense, or create derivative works based on the Service or its content, except as expressly permitted in these Terms; (b) reverse engineer, decompile, or attempt to derive source code from the Service; (c) circumvent any technical protection measures; or (d) use automated means (bots, scrapers) to access the Service.

9. Copyright complaints (DMCA)

We respect the intellectual property of others and require our users to do the same. If you believe your work has been infringed on the Service, please send a notice to our designated Copyright Agent per the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

9.1 Notice requirements

A valid notice must include:

An electronic or physical signature of the person authorized to act on behalf of the copyright owner.
Identification of the copyrighted work claimed to have been infringed.
Identification of the material that is claimed to be infringing, with enough detail to allow us to locate it.
Your address, telephone number, and email address.
A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

9.2 Where to send notices

Email: dmca@hangout.fm | Subject line: "DMCA Takedown Request"

Postal mail: Turntable Labs, Inc., 1111 Brickell Avenue, Floor 10, Miami, FL 33131, Attn: Copyright Agent.

9.3 Counter-notice

If you believe your content was removed in error, you may send a counter-notice to our Copyright Agent containing (a) your physical or electronic signature, (b) identification of the content and its prior location, (c) a statement under penalty of perjury that you have a good-faith belief the content was removed by mistake or misidentification, and (d) your name, address, telephone number, email address, a statement consenting to the jurisdiction of the federal district court for the district in which you reside (or the Southern District of Florida if outside the U.S.), and a statement that you will accept service of process from the person who provided the original notice.

9.4 Repeat infringers

We may, in appropriate circumstances and at our sole discretion, terminate the accounts of users who are deemed to be repeat infringers.

10. Termination

10.1 By you. You may terminate your account at any time via Manage Account → Danger Zone → Delete my account.

10.2 By us. We may suspend or terminate your account or your access to any part of the Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms or acted inconsistently with them.

10.3 Effect. Upon termination, your right to use the Service ends immediately. Sections of these Terms that by their nature should survive termination will survive, including Sections 5 (User content), 8 (Intellectual property), 11 (Disclaimers), 12 (Limitation of liability), 13 (Indemnity), 15 (Arbitration), and 16 (General).

11. Disclaimers

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, TURNTABLE LABS DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TURNTABLE LABS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (I) YOUR USE OR INABILITY TO USE THE SERVICE; (II) THE COST OF SUBSTITUTE GOODS AND SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE.

IN NO EVENT WILL TURNTABLE LABS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID US IN THE PRIOR SIX (6) MONTHS OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above may not apply to you.

13. Indemnity

You agree to defend, indemnify, and hold harmless Turntable Labs and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any third-party right.

14. Privacy

Your privacy is important to us. Our Privacy Notice at hangout.fm/privacy describes how we collect, use, and share your personal information, and your choices about that information. By using the Service, you consent to our practices as described in the Privacy Notice.

15. Dispute resolution and arbitration

PLEASE READ THIS SECTION CAREFULLY. It affects your legal rights, including your right to file a lawsuit in court.

15.1 Agreement to arbitrate. Except for claims that qualify for small-claims court, you and Turntable Labs agree that any dispute arising out of or relating to these Terms or the Service will be resolved through final and binding arbitration, not in court.

15.2 Class-action waiver. YOU AND TURNTABLE LABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. RELIEF MAY BE AWARDED ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF.

15.3 Pre-arbitration notice. Before initiating arbitration, you must send us a written Notice of Dispute by certified mail to 1111 Brickell Avenue, Floor 10, Miami, FL 33131, Attn: Legal, describing the nature of the claim and the specific relief sought. If we do not resolve the claim within 60 days after receipt of the Notice, either party may commence arbitration.

15.4 Arbitration procedures. Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms. The AAA rules are available at adr.org. If your claim is for US$10,000 or less, you may choose whether arbitration is conducted by document, telephone, or in-person hearing.

15.5 Costs. If your claim is for US$75,000 or less, and if you so request, we will pay all AAA filing, administration, and arbitrator fees. If your claim is larger and you cannot afford your portion, we may still pay it if the arbitrator determines cost would otherwise be prohibitive.

15.6 Governing law. The Federal Arbitration Act governs interpretation and enforcement of this Section 15.

15.7 Opt-out of future changes. If we make future changes to this Section 15 (other than a change to the notice address), you may reject the change by sending written notice within 30 days to the address in Section 15.3. If you do, disputes will be resolved under the version of this Section in effect when you first accepted these Terms.

15.8 Severability. If subsection 15.2 (class-action waiver) is found unenforceable, the entirety of this Section 15 shall be null and void, but the remainder of these Terms shall remain in full force. If any other portion of this Section is found unenforceable, the parties will replace it with a provision that comes closest to expressing the intent of the invalid portion.

16. General

16.1 Entire agreement. These Terms and the Privacy Notice constitute the entire agreement between you and Turntable Labs regarding the Service and supersede any prior agreements.

16.2 Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. For any disputes not subject to arbitration, the state and federal courts located in San Francisco County, California have exclusive jurisdiction.

16.3 No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision.

16.4 Severability. If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

16.5 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

16.6 Force majeure. We are not liable for delays or failures in performance caused by events outside our reasonable control.

16.7 Notices. Notices to you may be sent by email to the address on your account or displayed within the Service. Notices to us should be sent to Turntable Labs, Inc., 1111 Brickell Avenue, Floor 10, Miami, FL 33131, Attn: Legal.

16.8 Time to file claims. Any claim arising out of or related to these Terms or the Service must be filed within one (1) year after the claim arose; otherwise it is permanently barred.

16.9 Section titles. Section titles are for convenience only and have no legal or contractual effect.

17. Changes to these Terms

We may modify these Terms at any time. When we do, we will post the updated Terms on this page and update the "Last updated" date at the top. Material changes will also be communicated to you through the Service or by email. Changes become effective no earlier than 14 days after posting, except for changes addressing new features or required for legal reasons, which take effect immediately. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

18. Notice for California users

Under California Civil Code § 1789.3, California users are entitled to the following consumer-rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

You may contact us at Turntable Labs, Inc., 1111 Brickell Avenue, Floor 10, Miami, FL 33131, Attn: Legal.

19. YouTube API

The Service uses YouTube API Services. By using the Service, you also agree to the YouTube Terms of Service at youtube.com/t/terms, and you acknowledge that Google's Privacy Policy at policies.google.com/privacy applies to Google's processing of your data through those APIs.

20. Contact

General questions and support: help@hangout.fm

Privacy questions and rights requests: privacy@hangout.fm

Legal notices: Turntable Labs, Inc., 1111 Brickell Avenue, Floor 10, Miami, FL 33131, Attn: Legal